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1. Billing features |
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» Easy billing. |
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» Ability to define call legs for billing purposes. |
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» Prepaid and postpaid billing models. |
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» RADIUS Support. |
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» Unlimited number of rate tables. |
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» Initial time, maintenance, and other charges per call. |
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» Rating increments. |
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» Support for profit per call and call discounts. |
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» Management of call time and per call adjustments. |
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» Import of provider rates. |
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2. Softswitch features |
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» Multiple account types, including Active User, Network Provider, Wholesale Client, Reseller etc. |
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» Multiple IP authentication. |
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» User authentication by ANI, DNIS, PIN, IP address, tech-prefix, user name or combination of methods. |
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» Management of PINs generation, activation and deactivation. |
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» Support for unlimited number of PINs. |
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» Deactivation of accounts after certain period or date. |
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» Import and export of PIN batches. |
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» Management of call limit per PIN. |
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» Support for upto 16 Digit PINs including special characters. |
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» Management of calls exceeding maximum call time. |
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3. Web site Features |
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» Customized Web site. |
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» User registration. |
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» User login. |
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» History of successful/unsuccessful calls. |
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» Enable/disable display of ANI/Caller ID on the CRM. |
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» Monthly statements. |
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» Email notifications to users when they register, purchase time, change password etc. |
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4. Report Generation Features |
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» System reports, including rates, expense, profit, actual time, expense time, revenue etc. |
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» Account reports, including balance, credit debit, statistics etc. |
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» Revenue, profit and expense reports by provider and/or termination gateway. |
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» PIN reports, including active, used, depleted etc. |
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» Revenue, profit and expense reports by account and user groups. |
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» Error messages reports. |
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» ASR and ACD reports. |
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» Reseller and distributor reports. |
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5. Monitoring Features |
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» Email notifications. |
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» Unlimited number of account alerts. |
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» Real-time monitoring of web access, errors, CDR extract and cleanup logs. |
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» RADIUS logs, database load and processes monitoring. |
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» Alerts via Email or URL upon reaching account threshold balance, user actions (sign up/cancel services or subscriptions). |
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6. Dialers Available for VM billing system |
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» SIP dialer. |
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» Tunnel based SIP dialer. |
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» Relay based Telefone PC Dialer. |
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» Relay based Telefone Symbian Mobile Dialer. |
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