| The features list are split into three sections for clarity: IVR, Web management interface & Customer interface : |
| 1. IVR FEATURES : |
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Caller ID & Card Number and SIP/IAX2 Friend authentication. |
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Multi-Language support - force specific language, give a menu for language choices. |
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Customize the IVR rapidly, chose to play Balance, Time to call, Intro prompt, etc...
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Recording of all calls.
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Speed-dial .
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Play balance with multi currency support. |
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Free VoIP calls between application users. |
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Support simultaneous or single access on same card. |
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Support call at Zero-Cost & Negative cost. |
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Auto creation card option for new callerID. |
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Web based, DID & CID based Call Back. |
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Top-up account via IVR menu. |
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| 2. WEB MANAGEMENT INTERFACE : |
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Advanced Card and Customer management : Creation ; Edit ; Search engine ; batch update ; CallerID handling ; Refill Cards. |
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Define : post-pay/prepay ; Language ; Currency ; Expiry ; VAT ; Recurring Service, User Data, etc... |
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SIP / IAX Friends + ARA support (Asterisk Realtime). |
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Speed dial. |
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BILLING MANAGEMENT & REPORTING
• Check the Customers balance; see Refills made, payment received, amount to pay.
• Browse online payments made by Paypal and Moneybooker.
• Voucher support : creation ; browsing ; batch creation.
• Multi-Currencies support : automatic update based currently base on Yahoo Financial.
• Reporting statistics: CDR;Maximum Concurrent calls;Graphing;Profit Margin analysis.
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POWERFUL RATE-ENGINE
• LCR(Least cost routing) & LCD (Least Cost Dialling) management.
• Billing Increment: Progressively different rates through the call.
• Scheduled Rates (days/hours of the weeks - PEAK & OFF-PEAK).
• Expiry of rates.
• Import Rate Cards.
• Rate-card Simulator.
• trunk/voip-provider management.
• Failover Trunks.
• Batch update for rates.
• Calling Packages - X number free minutes to specified destinations.
• Subscription services.
• Callback Rating.
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DID SALES
• Manage your DIDs and sell them to your customer for monthly usage.
• Customer can reserve DIDs for themselves and configure a Follow-me to redirect the calls
over the PSTN by VoIP.
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REPORTING
• Monthly & daily reporting.
• Earnings calculation and markup/margin on report.
• Monthly traffic reports (pie chart).
• Daily load.
• Compare call-load with previous days.
• Criteria definition for reporting .
• Export report to PDF & CSV.
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RECURRING SERVICE OVER THE CARD
• Auto refill existing card with auto refill option.
• Periodically remove credit from customer balance.
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OTHERS
• E-Product : allows interaction with third party ecommerce platforms in order to create cards such as OS-commerce.
• Signup modules.
• Email activation to verify customer email address.
• Customise mail templates.
• ACL (Access control) support for admin users.
• DB backup/restore tool.
• SOAP-Webservice : Create Card, Remove card, Update... See WSDL : A2Billing_UI/api/SOAP/soap-card-server.php?wsdl.
• Export data into XML or CSV.
• Customise look and feel of the interface.
• Call-back, Web based, DDI based, CID based and URL / Text triggered Call back.
• Call-back triggered through multiple asterisk servers.
• API to display ratecard on own website.
• Asterisk Info.
• PHPSysInfo (http://phpsysinfo.sourceforge.net).
• Asterisk Config.
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3. CUSTOMER INTERFACE : |
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Online signup, selection of tariff, language and currency with email verification. |
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Account info, including update details. |
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Call history - CDR. |
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Voucher usage and voucher entry. |
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Invoice Viewing. |
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DID selling support - features to sell to pre-configured DID. Customers can redirect DID to his phone-number and even deploy a Follow-Me. |
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Speed dial configuration. |
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Ratecard browsing & ratecard simulator. |
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Web based callback. |
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Web-phone (Applet Java - IAX Web Phone). |
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Caller id : list / add so that customer can authenticate to the service without needing to enter account and PIN. |
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Multi-Language support for the customer interface (Spanish, English, French, Chinese, Italian, Romanian, Turkish, Urdu). |
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Forget password option. |