Retail - broadband phone services

  General architecture diagram 

 

Target customers 

 

Voicemail - checking, listening to voice messages, from web, from on-net numbers, from off-net numbers; Waiting Message Indicator 

Incoming calls to SIP account, virtual numbers (DIDs) 

  

Real-time collaboration with DID providers through API  

  

Working with ENUM - e164.org; direct calling to user's of other VoIP providers or to a particular SIP URI. 

 
 

Calling among users 

2INUM - the new idea of global VoIP number initiated by Voxbone and supported by major VoIP providers in industry.

 Answering rules - call forwarding, do not disturb, music on call waiting, voicemail, personalized greetings, voice prompt instead ringtone; different rules per DID and depending on the CallerID

 

Sending SMS among users and outside the network, to mobile phones 

 

Provisioning from VSPortal, SIP adapers, IP phones, SMS with Provisioning Message for Nokia SIP Client

Checking account balance, on phone's display, via IVR

One stage dialling for retail customers, max call duration announcement before connecting 

Notifications menu

 
 

Calling through local phone numbers forwarded directly to sip devices or phone numbers abroad

The scenario is based on DIDx incoming phone number assigned to a user account on voipswitch. A user can receive the calls on his softphone or sip device or can set the Call forwarding directly from the web portal. This feature among with voicemail can be found under Answering Rules menu in the VSportal. There a user can set where the call will be forwarded to. For example a user living and working in Dubai has a family living in Pakistan. The user orders a DID (phone number) from given city in Pakistan for which pays only a monthly fixed price. Then he goes to the Portal and define the call forwarding to forward all calls to his local number in Dubai. When his family from Pakistan wantss to call him they just dial local number and hear his phone in Dubai ringing. When (and only!) when the user answers the family pays for the connection. The feee is low as it is only local call. The user pays for forwarding to his Dubai number but only the VoIP rate from his ITSP which is usually only a fraction of normal price for calling abroad.

The other way, which allows for almost free calling is to recive incoming calls on sip device or on mobile SIP softphone. Using Vippie Mobile for Symbian or WIndows Mobile the users from Dubai can receive incoming calls from Voipswitch. It is possible in spite of the VoIP blockade there thanks to VoIP tunnel technology developed by Voipswitch.The scenario then looks following: the family calls the local DID taken from DIDx.net, the call ccomes to voipswitch, from voipswitch is forwarded to user's softphone over internet (which is free). The user answer on his mobile (e.g. nokia with vippie mobile). The only cost for this connection is the local fee to connect to local DID !