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Features & Benefits 
Robust Business Communications
Delivering powerful call-processing features and a suite of productivity-enhancing telephony applications, the 3Com® NBX® V5000 platform is available in more than 61 countries, supporting more than 12 languages or dialects. This award-winning solution is designed for up to 10 sites, 40 to 400 users, and up to 1,500 devices.
With proven fifth-generation 3Com NBX (R5.0) system software, the NBX V5000 solution helps reduce costs and increase efficiencies by converging data and voice communications on a single network, simplifying third-party applications integration, and offering extensive multisite IP connectivity options. Intuitive management tools with simple, web-based administration and user programming can further reduce costs and increase productivity.
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Eliminates the cost and administrative overhead required for separate voice and data networks |
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Ensures high system availability with a real-time operating system, resilient 10/100 Mbps Ethernet uplink ports with fail over, optional redundant power supplies, and disk mirroring |
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Affordably improves communications with powerful built-in call-processing features, including voice mail, automated attendant, hunt/call groups, call detail reporting, computer telephony integration (CTI), PC-based visual voicemail/e-mail clients (IMAP4), and with optional software that delivers versatile unified messaging capabilities |
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Offers a wide range of business-quality high-fidelity worktop options that include business phones and attendant console with practical and versatile capabilities such as easy access to a company's internal user directory, speed dials, and even personal call logs |
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Easily integrates with numerous off-the-shelf software, including customer relationship management (CRM) and call center applications; 3Com Voice Solution Providers Program (VSPP) adds advanced productivity-enhancing capabilities for 3Com IP telephony system users |
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Software-based 3Com NBX Media Driver Application Ports make adding capacity for applications such as call centers easy and cost-effective— additional hardware isn't necessary |
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With optional 3Com NBX VPIM Multisite Messaging Exchange licenses, simplifies voicemail message exchange between sites even if different voicemail systems are used |
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Offers an extensive range of multisite connectivity options—3Com NBX IP Virtual Tie Lines, NBX ConneXtions Gateway H.323 Software, and T1/E1 PRI/Q.SIG |
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Supports telecommuters and remote access users with optional 3Com NBX IP licenses |
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Software for managing a phone from a PC screen included for all users, letting them view recent calls, make calls, access the system directory, even drag and drop telephone numbers from other PC applications or web pages
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Product Specifications
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System capacity |
Supports up to 1,500 devices (lines and stations), including up to a maximum of 720 PSTN Central Office lines and 400 hours voicemail storage |
| PSTN gateway options |
Loop-start analog, T1/PRI, E1/PRI, ISDN BRI-ST, Q.SIG/PRI |
| WAN port connections |
Via external router with IP-ToS support |
| LAN port connections |
Two 10/100 redundant uplink ports on the call processor |
| Analog phone devices |
Supports 2500 series–compatible analog devices, including cordless phones, fax machines, night bells, and door ringers |
| Network standards |
H.323, G.711, G.729a/b, ADPCM, 802.1d, 802.1p, 802.1q, 802.2, 802.3, 802.3af, 802.11, IP, IP-ToS, DiffServ, TCP/IP, UDP/IP, DHCP, DNS |
| Application standards |
TAPI 2.1, TAPI/WAV, IMAP4, HTTP, H.323, SMTP/MIME, VPIM |
| Diagnostic port connections |
1 USB |
| Management |
Built-in NBX NetSet™ browser-based administration utility; supported by 3Com network management solutions |
| Languages/dialects |
Chinese (Cantonese), Chinese (Mandarin), English (Australian), English (UK), English (US), French (Parisian), German, Hebrew, Italian, Spanish (Castilian), Spanish (Mexican), Russian |
| System Requirements |
100BASE-TX or 10BASE-T Ethernet LAN |
| Package Contents |
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NBX V5000 Call Processor 250 supports 250 NBX devices (expandable up to 1,500 devices) and 12 languages; includes NBX Voice Mail with four ports/400 hours AA/VM (expandable to 72 ports AA/VM), one IP On-the-Fly License, two resilient 10/100 uplink ports, one system hard disk, one autosensing 110/220 V 50/60 Hz AC power supply, one eight-foot power cord (order must specify country type), and 19-inch rack-mounting ears. |
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NBX V5000 Call Processor 250-2PWR offers the same services as the V5000 Call Processor 250, plus two redundant load-sharing autosensing 110/220 V 50/60 Hz AC power supplies, and two eight-foot power cords (order must specify country type). |
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NBX V5000 Chassis provides four universal slots, two resilient 10/100 uplink ports with fail over support, one 10 Mbps shared Ethernet uplink port, SSII Advanced Redundant Power Supply (RPS) uplink port, one autosensing 110/220 V 50/60 Hz AC power supply, one eight-foot power cord (order must specify country type), and 19-inch rack-mounting ears. |
Note : Basic requirements: A 3Com NBX V5000 call processor and chassis, two NBX business phones, and at least one PSTN interface card if connecting to the PSTN.
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